FAQs

FAQs

Experience Stores/Viewing Products

Where can I see the products?

Popular Questions

Can I choose my delivery date?

Do you do night delivery or weekends delivery?

How much is the delivery fee?

How to track my order?

Can I self-collect my order?

General Information

Do you have bulk discounts for big orders?

Product Enquiries

I want to be a HOUZE supplier

Placing An Order

When will I get my item(s) if I order now?

Where can I apply a promo code?

Delivery

How much is the delivery fee?

How to track my order?

Can I change my delivery address/ Wrong delivery address given?

Do you do night delivery or weekends delivery?

Returns & Exchanges

I received my order and it’s defective.

I received wrong item(s)/some of my item(s) is missing.